Effective Date: August 2023
At TechConnectr, we value your privacy and are committed to safeguarding your personal information. The data we gather depends on your actions while on our website. We only collect personally identifiable information if you willingly provide it. When you browse our site anonymously, we automatically gather non-identifiable statistical data to help us understand which pages are visited and how long visitors stay. This data includes your IP address, date and time of access, pages viewed, and time spent on each page. Please note that your IP address is not linked to any personally identifiable information.
Information You Provide: We will clearly specify the personal information we need when we request it. If you choose to contact us directly, we may collect additional information such as your name, email address, phone number, the contents of your messages, and any attachments you send.
How We Use Your Information:
We utilize the information we collect in various ways, including:
- Website Operation:To provide, operate, and maintain our website.
- Website Improvement: To improve and personalize your experience on our website and to expand its functionality.
- User Insights: To understand and analyze how you use our website, helping us enhance its features and functionality.
- Solution Development: To develop new solutions, services, features, and functionalities based on user feedback and needs.
- Communication: To communicate with you directly or through our partners for purposes including customer service, updates related to our website, and marketing and promotional activities.
- Emails: To send you emails related to your account, updates, and other relevant information.
- Fraud Prevention: To identify and prevent fraudulent activities.
Scope of this Policy
CCPA Privacy Rights
- Right to Know: You have the right to request that TechConnectr, as a business that collects personal data, disclose the categories and specific pieces of personal data that we have collected about you.
- Right to Delete: You have the right to request that TechConnectr deletes any personal data about you that we have collected.
- Right to Opt-Out: If TechConnectr sells your personal data, you have the right to request that we do not sell your personal data.
If you wish to exercise any of these rights, please contact us using the contact information provided below. Upon receiving a request, we will respond within one month.
Please note that these rights are subject to certain conditions and exceptions under the CCPA.
How We Use Your Personal Information:
We may utilize, sell, or disclose the personal information we collect for one or more of the following purposes:
- To Fulfill Your Requests: If you provide us with your personal information to inquire about our services, we will use that information to respond to your inquiry and fulfill the reason you provided it.
- Processing Requests: We use your information to process your requests, such as downloading white papers.
- Customer Support: Personal information is used to provide you with support, respond to your inquiries, address concerns, and improve our responses.
- Personalization: We personalize your website experience and provide content, products, and service offerings that match your interests. This includes delivering targeted offers and advertisements on our website, third-party sites, and via email or text messages, with your consent when required by law.
- Other Uses: We may use your personal information for purposes disclosed to you when collecting the information or as otherwise outlined in compliance with applicable regulations, including the CCPA.
Disclosure of Personal Information:
- TechConnectr does not sell your personal information. However, we may share it with trusted third-party vendors and service providers, like call center operators, shipping companies, and data processors, solely to facilitate our services. These parties only access necessary information.
- TechConnectr may disclose data in good faith to protect against liability, cooperate with government agencies, defend against claims, safeguard our platform’s security, and protect rights, property, or safety.
- We do not share personal data with unrelated third parties for marketing purposes without consent, except for service provision.
- Non-personal data may be shared with third parties to help them understand usage patterns and trends on our site.
- We may disclose information as required by law, to comply with government agencies, or in response to legal requests, including those related to national security or law enforcement.
- Our responsibility for personal data under Privacy Shield Principles, and its transfer to third parties, is detailed in our Privacy Shield compliance documentation. We may be held accountable if third-party agents claim non-compliance, unless we can demonstrate non-involvement in the issue.
To maintain the integrity and security of personal information and guard against unauthorized access, alteration, unlawful or accidental destruction, and accidental loss, TechConnectr employs commercially reasonable physical, technical, and managerial safeguards. However, it’s important to note that the security of information you transmit to TechConnectr or place on the website cannot be guaranteed, and you do so at your own risk. Despite our safeguards, there is always a risk that such information could be accessed, altered, disclosed, or compromised. Personal information may also be shared with data processors outside TechConnectr, but they will only act according to our instructions to provide necessary services.
TechConnectr is fully compliant with the Children’s Online Privacy Protection Act of 1998 (COPPA) and is committed to safeguarding the privacy of young children to the best of our ability. Therefore, we do not intentionally collect or retain any information via our website from individuals under the age of thirteen (13). Our website content is not directed toward individuals under the age of thirteen (13). In the event that a minor provides such information, and we inadvertently collect it, we will promptly take the necessary actions to delete this information.
Changes to this Policy