TechConnectr’s Privacy Policy

 

Effective Date: August 2024

At TechConnectr, we value your privacy and are committed to safeguarding your personal information. The data we gather depends on your actions while on our website. We only collect personally identifiable information if you willingly provide it. When you browse our site anonymously, we automatically gather non-identifiable statistical data to help us understand which pages are visited and how long visitors stay. This data includes your IP address, date and time of access, pages viewed, and time spent on each page. Please note that your IP address is not linked to any personally identifiable information.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to this Privacy Policy and agree to its terms.

Information You Provide: We will clearly specify the personal information we need when we request it. If you choose to contact us directly, we may collect additional information such as your name, email address, phone number, the contents of your messages, and any attachments you send.

How We Use Your Information:

We utilize the information we collect in various ways, including:

  1. Website Operation:  To provide, operate, and maintain our website.
  2. Website Improvement: To improve and personalize your experience on our website and to expand its functionality.
  3. User Insights: To understand and analyze how you use our website, helping us enhance its features and functionality.
  4. Solution Development: To develop new solutions, services, features, and functionalitie based on user feedback and needs.
  5. Communication: To communicate with you directly or through our partners for purposes including customer service, updates related to our website, and marketing and promotional activities.
  6. Emails: To send you emails related to your account, updates, and other relevant information.
  7. Fraud Prevention: To identify and prevent fraudulent activities.

Scope of this Policy

This Privacy Policy applies to information collected through our website and lead generation data collected offline or through channel partners other than this website

Collected and Stored Information

  • TechConnectr and or partners may collect the following personal information about you:  
    • The use of inquiry and registration forms. 
    • The provision of your details to us either online or offline. 
    • Application and website usage data. 
    • File transfer and viewing data. 
    • For mobile app users: device type, operating system, and app version. 
  • The collected data elements may include, but are not limited to:  
    • Name
    • Company Name, address, phone and fax number
    • Job title
    • Mobile Telephone number
    • E-mail address
    • Market research data

CCPA Privacy Rights

  1. Right to Know: You have the right to request that TechConnectr, as a business that collects personal data, disclose the categories and specific pieces of personal data that we have collected about you.
  2. Right to Delete: You have the right to request that TechConnectr deletes any personal data about you that we have collected.
  3. Right to Opt-Out: If TechConnectr sells your personal data, you have the right to request that we do not sell your personal data.

If you wish to exercise any of these rights, please contact us using the contact information provided below. Upon receiving a request, we will respond within one month.

Please note that these rights are subject to certain conditions and exceptions under the CCPA.

EU General Data Protection Regulation (EU) 2016/679 (“GDPR”) and UK General Data Protection Regulation

If you are based in the EU or the UK, under the GDPR you have certain rights which you can exercise free of charge. In summary, those rights include: 

  • The right to access your personal information;  
  • The right to rectification of inaccurate personal information;  
  • The right to erasure (the right to be forgotten); 
  • The right to data portability; 
  • The right to object at any time to processing of your personal information for direct marketing; 
  • The right to object to decision-making based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you; 
  • The right to restrict the processing of your personal information in certain circumstances; and 
  • The right to file a complaint with a supervisory authority. 

You may also file a complaint by emailing TechConnectr’s Vice President of Legal and Privacy at privacy@TechConnectr.com or TechConnectr’s nominated representative at TechConnectr@LionheartSquared.eu. You may also direct questions or complaints to the Data Protection Commission in Ireland, which is TechConnectr’s lead supervisory authority, at: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 Rd28, Ireland; +353 578 684 800. 

For further information on each of those rights, including the circumstances in which they apply, see the guidance from the European Data Protection Board at http://www.edpb.europa.eu/edpb_en

TechConnectr’s Global Privacy Practices

TechConnectr is a global business and as one, will store and process the information we collect or process in the United States in accordance with this Privacy Policy (our sub-processors may store and process data outside the United States, the UK and the EEA).  Notwithstanding the previous, TechConnectr, also understands that different regions and countries around the world have different privacy expectations.  TechConnectr takes measures to ensure that any data transfers comply with applicable data protection laws and that your personal information remains protected to the standards described in this Privacy Policy. 

Where applicable law requires us to ensure that an international data transfer is governed by a data transfer mechanism, we use one or more of the approved mechanisms, e.g.: EU Standard Contractual Clauses with a data recipient outside the EEA or the UK, or verification that the recipient has implemented Binding Corporate Rules.

How We Use Your Personal Information:

We may utilize, sell, or disclose the personal information we collect for one or more of the following purposes:

  1. To Fulfill Your Requests: If you provide us with your personal information to inquire about our services, we will use that information to respond to your inquiry and fulfill the reason you provided it.
  2. Processing Requests: We use your information to process your requests, such as downloading white papers.
  3. Customer Support: Personal information is used to provide you with support, respond to your inquiries, address concerns, and improve our responses.
  4. Personalization: We personalize your website experience and provide content, products, and service offerings that match your interests. This includes delivering targeted offers and advertisements on our website, third-party sites, and via email or text messages, with your consent when required by law.
  5. Other Uses: We may use your personal information for purposes disclosed to you when collecting the information or as otherwise outlined in compliance with applicable regulations, including the CCPA.

Disclosure of Personal Information:

  1. TechConnectr does not sell your personal information. However, we may share it with trusted third-party vendors and service providers, like call center operators, shipping companies, and data processors, solely to facilitate our services. These parties only access necessary information.
  2. We may also share personal and non-personal information with subsidiaries, affiliates, and partners to support our operations. This includes using third-party services for billing and credit scoring, always ensuring they adhere to our Privacy Policy.
  3. TechConnectr may disclose data in good faith to protect against liability, cooperate with government agencies, defend against claims, safeguard our platform’s security, and protect rights, property, or safety.
  4. We do not share personal data with unrelated third parties for marketing purposes without consent, except for service provision.
  5. Non-personal data may be shared with third parties to help them understand usage patterns and trends on our site.
  6. We may disclose information as required by law, to comply with government agencies, or in response to legal requests, including those related to national security or law enforcement.
  7. Our responsibility for personal data under Privacy Shield Principles, and its transfer to third parties, is detailed in our Privacy Shield compliance documentation. We may be held accountable if third-party agents claim non-compliance, unless we can demonstrate non-involvement in the issue.

Data Security:

To maintain the integrity and security of personal information and guard against unauthorized access, alteration, unlawful or accidental destruction, and accidental loss, TechConnectr employs commercially reasonable physical, technical, and managerial safeguards. However, it’s important to note that the security of information you transmit to TechConnectr or place on the website cannot be guaranteed, and you do so at your own risk. Despite our safeguards, there is always a risk that such information could be accessed, altered, disclosed, or compromised. Personal information may also be shared with data processors outside TechConnectr, but they will only act according to our instructions to provide necessary services.

Children’s Privacy:

TechConnectr is fully compliant with the Children’s Online Privacy Protection Act of 1998 (COPPA) and is committed to safeguarding the privacy of young children to the best of our ability. Therefore, we do not intentionally collect or retain any information via our website from individuals under the age of thirteen (13). Our website content is not directed toward individuals under the age of thirteen (13). In the event that a minor provides such information, and we inadvertently collect it, we will promptly take the necessary actions to delete this information.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the updated policy will be effective as of the date specified at the top of the policy.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@TechConnectr.com